Tech Support and Training Options

Lifetime Technical Support $1,500.00 Lifetime Technical Support includes technical support for the lifetime of the unit(s) you purchase from Landmark Systems, hardware and software. It also includes two days of training at a LandMark Systems facility. The training includes CFE credits for foresters, if needed.	Annual Technical Support $450.00 Annual Technical Support includes technical support for one year from the date of purchase of unit(s) you purchase from Landmark Systems, hardware and software. It also includes one day of training at a LandMark Systems facility. The training includes CFE credits for foresters, if needed.
Annual Email Support $200.00 Annual Email Support includes support via email from the date of purchase	LMS Training - 1 Day $225.00 1 Day of Training at a landmark Systems facility. Includes 7 CFE’s per day for foresters
LMS Training - 2 Days $450.00 2 Days of Training at a landmark Systems facility. Includes 7 CFE’s per day for foresters.	SiMS One Day Training Course $395.00 Please check with LandMark Systems for training dates and availability. This course, taught by the authors of SiMS - ForesTech International, is a National SAF approved course providing 7 hours of CFE credits. Course materials will be provided upon arrival.
Intro to ArcGIS for Natural Resource Managers $600.00 This is a 2 Day Course: March 10-11, 2008 Location: Warner Robins, GA Overview This course covers fundamental GIS concepts as well as how to query a GIS database, manipulate tabular data, edit spatial and attribute data, and present data clearly and efficiently using maps and charts. Participants learn how to use ArcMap™ and ArcCatalog™and explore how these applications work together to provide a complete GIS software solution. Exercises using Forest Service data have been substituted for the standard ESRI exercises. Audience This course is for those who are new to ArcGIS or new to geographic information systems in general. Prerequisites and recommendations Participants should know how to use windowing software.	Level 2 ArcGIS for Natural Resource Managers $900.00 This is a 3 Day Course: March 12-14, 2008 Location: Warner Robins, GA Extend what you learned in Introduction to ArcGIS I with further exploration of ArcMap and ArcCatalog. This course focuses on spatial analysis, automation of spatial and attribute data, editing, and advanced options for cartographic display. A portion of the class is reserved for carrying out an analysis project and applying many of the new skills and techniques learned in this course. Participants conduct queries, perform spatial analysis, and present their results in a hard-copy map.
LiIon Battery Upgrade $135.00 A battery upgrade from the older NiMH battery to the new LiIon battery pack. Price covers recabling of antenna, new battery.	Annual GPS Maintenance $75.00 The Annual GPS Maintenance option will ensure your investment is adequately maintained. We will clean the unit from dirt and dust, check battery life, check and repair cables if needed and make sure you are running the latest OS and software versions of SOLO FieldCE, SOLO Forest, TCruise and/or ArcPad.
Data Cable Repair $45.00 Repair of 9 pin Data cable for GPS antennas	Power Cable Repair $30.00 Repair of power cable for GPS antennas using the LiIon Battery configuration

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